To return an item, mail your item to our Customer Service Department:
Pack the item(s) securely in the original package, if possible, or use a box that will not damage, fold or bend the items. Please do not return item(s) in envelopes. Packaging item(s) in this manner may damage them.
Address the package label clearly with our returns facility destination address below.
Take the package to any post office or carrier outlet to have your package shipped to the provided address. You may wish to ensure your package for the full replacement value with your chosen carrier.
Workshop City Attn: Returns Department (and your order #) 1555 Independence Drive Sullivan, MO 63080
All sales are final and customized/personalized items cannot be returned. No refunds, merchandise credits or exchanges will be given.
All item(s) must be returned in new condition (unwashed and unworn), in the original boxes (whenever possible), and with all paperwork, parts, and accessories to ensure full credit.
All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
If the return item(s) are damaged during shipment, a refund may be issued in the form of store credit.
Keep the return tracking number from the package you are returning to ensure that the package is received by our Returns Department.
NO MINIMUM ORDER QUANTITY OR SETUP FEES
Order 1 or 1,000 caps. You can order any quantity you want, and we don't hit you with a logo setup fee at checkout.
FREE SHIPPING & FAST TURN TIMES
We ship your order free of charge, and clearly tell you when it will arrive.
SIMPLE PRICING, SIMPLE DELIVERY
Our pricing is all-inclusive: no set up fees and no up-charges. And you'll know when your order will arrive as soon as it's placed.
THE HEALTH AND SAFETY OF OUR TEAM MEMBERS ALWAYS COME FIRST.
While we focus on our team, delays in production and shipping are inevitable - but we will continue to clearly note expected arrival dates throughout the ordering process. Dismiss
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